Gavin Laugenie

Gavin is a veteran of over 15 years in the email marketing industry and heads up the companies thought leadership team. He’s a keen blogger, speaker, and sits on the DMA email council. He’s worked closely with organizations in B2B, B2C & NFP sectors such as Universal Music Group, British Cycling, Vizio, Oliver Bonas, Asana and Copa Airlines across Europe and the US, helping them to build their email programmes to drive increased customer experience, lifetime value, loyalty and ultimately return on investment.